Regulations and privacy policy

Regulations of the online store





These Regulations define the general terms and conditions as well as the manner of sale conducted by Galvet Sp. z o.o. via the online store sklep-galvet.pl, hereinafter referred to as the "Online Store". The Regulations also define the terms and conditions for the provision of free electronic services by the Online Store.       


1 Definitions


Working days - means days of the week from Monday to Friday, excluding public holidays.
Delivery - means the act of delivering to the Customer by the Seller, through the Supplier, the products specified in the order.
Supplier - means an entity with which the Seller cooperates in the delivery of products.
Password - means a string of letters, numbers or other characters selected by the Customer during registration in the Online Store, used to secure access to the Customer Account.
Customer - means an entity for which services will be provided electronically in accordance with the Regulations and legal provisions, or with whom a Sales Agreement will be concluded.
Consumer - means a natural person who performs a legal transaction with the entrepreneur not related directly to his business or professional activity.
Customer Account - means an electronic service, marked with an individual name and Password provided by the Customer. Otherwise, it is a panel in the Seller's IT system, allowing the Customer to use additional functionalities and services. The Customer gains access to the Account using the Login and Password. The customer logs in to his Account after registering in the Online Store. The account allows you to save and store information about the Customer's address data for shipping Products, track the status of the Order, access the history of Orders and other services provided by the Seller.
Login - individual customer identification, determined by him, consisting of a string of letters, numbers or other characters, required along with the Password to set up a Customer Account in the Online Store. The login is the Customer's e-mail address.
Entrepreneur - means a natural person, legal person or an organizational unit that is not a legal person, which the law grants legal capacity, conducts business or professional activity on its own behalf and performs a legal transaction directly related to its business or professional activity.
Regulations - means these store regulations.
Registration - means an activity performed in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store.
Seller - Galvet Sp. z o.o. Sowin 102, 48-316 Łambinowice NIP 7491002086, REGON 530969618, KRS 0000009829, phone no. +48/774343005, e-mail address: sales@galvet.pl.
Online Store - means a website that allows the placing of Orders and making Reservations by the Customer and the provision of services provided by the Seller.
Goods - means a product presented by the Seller via the Online Store, which may be the subject of a Sales Agreement.
Durable medium - means a material or tool enabling the Customer or the Seller to store information personally addressed to him, in a way that allows access to information in the future for a period appropriate to the purposes for which this information is used and which allows the stored information to be restored unchanged.
Sales contract - means a sales contract concluded remotely, on the terms set out in the Regulations, between the Customer and the Seller.
Newsletter - means the Electronic Service that allows all customers using it to receive information from the Seller about the Products, the Online Store, including news and promotions, to the e-mail address provided by the Customer with the consent of the Customer.               

2 General provisions, use of the Online Store         

1.  All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name and internet domain, forms, logos posted in the Online Store (except for logos and photos presented for the purpose of presenting goods, the copyrights of which belong to third parties ) belong to the Seller, and their use may take place only in the manner specified and in accordance with the Regulations and with the consent of the Seller. 

2.   The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users with the use of all popular web browsers, operating systems, device types and types of Internet connections. The minimum technical requirements for using the Online Store are: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari 5.0 and higher. Recommended minimum screen resolution: 1024x768. Enabling cookies and Javascript support in the web browser.

3.   The Seller uses the "cookies" mechanism to collect information related to the Customer's use of the Online Store in order to: maintain the Customer's session, thanks to which the Customer does not have to re-enter the Login and Password on each subpage of the Online Store, adjust and optimize the Online Store to the needs of customers , creating viewing statistics for subpages of the Online Store, ensuring the safety and reliability of the Online Store. The customer may disable the "cookies" mechanism in the web browser of his end device. However, disabling cookies may cause difficulties or prevent the use of the Online Store.

4.   W celu złożenia zamówienia w Sklepie Internetowym oraz w celu korzystania z usług świadczonych drogą elektroniczną za pośrednictwem Sklepu Internetowego, konieczne jest posiadanie przez Klienta aktywnego konta poczty elektronicznej.   

3 Registration   


1.  In order to place an order in the Online Store, the Customer is obliged to register a Customer Account free of charge.
2.  In order to register, the Customer should complete the registration form provided by the Seller in the Online Store and then send it electronically by selecting the appropriate function in the registration form. During Registration, the Customer sets an individual Password.
3.  When completing the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.
4.  During Registration, the Customer may voluntarily consent to the processing of his personal data for the purpose of receiving commercial information by checking the appropriate box in the registration form. In this case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the known or expected recipients of such data.
5.  The Customer's consent to the processing of his personal data for the purpose of receiving commercial information does not condition the possibility of concluding a contract with the Seller for the provision of the Customer Account service by electronic means. The consent may be withdrawn at any time by submitting an appropriate statement to the Seller. The statement may be sent to the address of the Seller via e-mail.
6.  After submitting the completed registration form, the Customer receives by e-mail, to the e-mail address provided in the registration form, the Registration confirmation by the Seller. At this moment, an agreement is concluded for the electronic provision of the Customer Account service, and the Customer gains the ability to access the Customer Account and make changes to the data provided during the Registration.


4 Orders


1.  The information contained in the Online Store does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement.
2.  The customer may place orders in the Online Store 7 days a week, 24 hours a day.
3.  A customer placing an order via the Online Store places an order by selecting the Goods he is interested in. The Goods are added to the order by selecting the "Add to cart" command, under the selected Goods presented in the Online Store. After completing the entire order and indicating the method of Delivery and payment method in the "Cart", the 4.  Customer places the order by sending the order form to the Seller, selecting the "Checkout" button. Each time before sending the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that must be incurred in connection with the Sales Agreement.
4.  By placing an order, the Customer submits an offer to the Seller to conclude a Sales Agreement for the Goods being the subject of the order.
5.  After confirming the order, the Seller sends information about the acceptance of the order to the e-mail address provided by the Customer. Information about the acceptance of the order for execution is the Seller's declaration of acceptance of the offer referred to in §4 sec. 4 above and upon its receipt by the Customer, a Sales Agreement is concluded.
6.  If the goods have been withdrawn from the market at the time of placing the order or have not been admitted to trading in the country where they are to be delivered, the order cannot be processed and will be canceled and the funds, if the order has been paid, will be returned to the bank account indicated by the buyer.
7.  The seller reserves the right to change the price caused, among others, by exchange rate differences or changes to the VAT rate applicable on the date of delivery of the goods after obtaining the customer's approval. In the event of non-acceptance by the customer, the order or its part is considered canceled.


 5 Payment


1. The prices in the Online Store placed next to the given Goods are gross prices and do not contain information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.
2. The Customer may choose the following forms of payment for the ordered Goods:
3. cash on delivery on delivery;
4. by bank transfer to the Seller's bank account;
5.electronic payments and card payments via authorized services, in accordance with the information provided as part of the Online Store;
6. in cash upon personal collection.
7. The Customer is informed by the Seller about the date on which he is obliged to pay for the order in the amount resulting from the concluded Sales Agreement.
8. In the event of failure by the Customer to pay the payment within the time limit referred to in §5 sec. 3 of the Regulations, the Seller sets an additional deadline for the Customer to make the payment and informs the Customer about it. The information about the additional payment deadline also includes information that after the expiry of this deadline, the Seller will withdraw from the Sales Agreement. In the event of the unsuccessful expiry of the second payment deadline, the Seller will send the Customer a declaration of withdrawal from the contract pursuant to art. 491 of the Civil Code.    


6 Delivery


1.  The Seller carries out the Delivery on the territory of the Republic of Poland.
2.  The Seller is obliged to deliver the Goods being the subject of the Sales Agreement without defects.
3.  The Seller publishes information on the number of Working Days needed to complete the order and deliver the Goods to the Customer on the Online Store website.
4.  The date of Delivery and execution of the order indicated in the Online Store is counted in Working Days in accordance with §5 para. 2 of the Regulations.
5.  The date of Delivery and execution of the order indicated in the Online Store is counted in Business Days from the date of the Sale Agreement if the Customer chooses the "cash on delivery" payment option.
6.  The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.
  If InPost Paczkomaty Sp. z o.o. based in Krakow as the Supplier, the Delivery address will be the address of the parcel locker selected by the Customer at the time of ordering in the Online Store.

7.  On the day of sending the Goods to the Customer, the Customer is informed about it by e-mail.
8.  The customer is obliged to check the delivered parcel in time and in the manner accepted for parcels of a given type. In the event of damage to the parcel, the Customer has the right to demand that the Supplier's employee draw up an appropriate protocol.
9.  The Seller, in accordance with the Customer's will, sends the customer a receipt or a VAT invoice at the same time, but the documents do not have to be attached to the shipment, the Seller may send the documents electronically to the e-mail address provided by the Customer or by mail to the correspondence address.
10.  In the absence of the Customer at the address indicated by him, given when placing the order as the Delivery address, the Supplier's employee will leave a notification or attempt to contact by phone in order to arrange another date of delivery. In the event of returning the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or by phone, agreeing again with the Customer the date and cost of Delivery.


7 Warranty




1. The Seller provides the Delivery of the Goods free from physical and legal defects. The seller is liable to the customer if the product has a physical or legal defect.
2. If the delivered Goods have a defect, the Customer has the option to:
a) submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Product with a Product free from defects or removes the defect. The reduced price should remain in such proportion to the price resulting from the contract, in which the value of the Product with the defect remains to the value of the Product without the defect. The Customer may not withdraw from the contract if the defect of the Product is irrelevant;

b) demand replacement of the Product with a Product free from defects or removal of the defect. The Seller is obliged to replace the defective Product with a defect-free one or remove the defect within a reasonable time without undue inconvenience to the Customer, subject to the rules and regulations set out in the relevant provisions of the Civil Code.

c) The Customer may, instead of the removal of the defect proposed by the Seller, demand the replacement of the Product with a product free from defects, or instead of replacing the Product, demand that the defect be removed, unless it is impossible to bring the Product into compliance with the contract in the manner chosen by the Consumer or would require excessive costs compared to the method proposed by The seller. When assessing the excess of costs, the value of the Product free from defects, the type and significance of the defect is taken into account, as well as the inconvenience to which the Consumer would otherwise be exposed.



3. The Seller may refuse to satisfy the Customer's request if it is impossible to bring the defective Goods into compliance with the Sales Agreement in the manner chosen by the Customer or would require excessive costs compared to the second possible method of compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller.
4. The customer who exercises the rights under the warranty is obliged to deliver the defective item to the address of the Seller. In the case of a Customer who is a Consumer, the cost of delivery is covered by the Seller.
5. The Seller is liable under the warranty if a physical defect is found within two years of the Goods being delivered to the Customer. A claim for the removal of a defect or replacement of the Product with a Product free from defects expires after one year, but this period may not end before the expiry of the period specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement or submit a declaration of price reduction due to a defect in the Goods. If the Customer requested replacement of the Product with a Product free from defects or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.
6. The Seller does not use out-of-court dispute resolution, referred to in the Act of 23 September 2016, on out-of-court resolution of consumer disputes.


8 Complaints




1.  Any complaints related to the Goods or the implementation of the Sales Agreement, the Customer may submit in any form. We offer a written form to the address of the Seller's seat indicated in § 1 sec. 12. of the Regulations.
2.  The Seller, within 14 days from the date of the request containing the complaint, will respond to the complaint submitted by the Customer.
3.  The customer may also submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the Seller's e-mail address. In the complaint, the customer should describe the problem. The Seller shall immediately, but not later than within 14 days, consider the complaint and provide the Customer with a reply.
4.  The customer may use the complaint form provided by the Seller.


9 Warranty


1.  Goods sold by the Seller may be covered by a warranty granted by the producer of the Goods or the distributor of the Goods.
2.  In the case of Goods covered by the guarantee, information on the guarantee is presented on the Seller's Online Store website.



10 Withdrawal from the Sales Agreement




1. A consumer who has concluded a Sales Agreement in the Online Store may withdraw from it within 14 days without giving any reason and without incurring costs, except for the costs referred to below. The right to withdraw from the Sales Agreement may be exercised by the Consumer by sending a declaration of withdrawal to the Seller's e-mail address or the address of the Seller's registered office indicated in § 1 para. 12. of the Regulations.
2. The period for withdrawing from the Sales Agreement starts from the moment the Consumer takes possession of the Goods.
3. In the event of withdrawal from the Sales Agreement, it is considered void.
4. If the Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
5. The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Sales Agreement, return all payments made by him, including the cost of Delivery of the Goods to the Consumer. The Seller may withhold the reimbursement of payments received from the Consumer until the Goods are returned or until the Customer has provided proof of returning the Goods, depending on which event occurs first.
6. If the Consumer exercising the right of withdrawal chose a method of delivery of the Goods other than the cheapest usual method of Delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.
7. The consumer is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is enough to return the Goods to the Seller's address before the deadline.
8. In the event of withdrawal, the Customer who is a Consumer bears only the direct costs of returning the Goods.
9. If, due to its nature, the Goods cannot normally be returned by post, the Seller shall inform the Consumer about the costs of returning the goods on the Online Store website.
10. The consumer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
11. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any additional costs for him.
12. The right to withdraw from the Sales Agreement is not granted to the Customer who is a Consumer in relation to contracts in which the Goods are delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery. To the client.


11 Free services offered in the Online Store


1. The Seller provides the Customers with free electronic services in the following areas:
a) Contact form.

b) Running a Customer Account.

c) Newsletter.

d) Posting opinions and comments in the e-shop.



2. The services specified in §11 para. 1 are provided 7 days a week, 24 hours a day.
3. The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services mentioned above, about which he will inform the Customers in a manner appropriate to the amendment of the Regulations.
4. The Contact Form service consists in sending a message to the Seller using the form available on the Online Store website. Resignation from the free service Contact Form is possible at any time and consists in ceasing to send inquiries to the Seller.
5. The Customer Account Management service is available after Registration on the terms described in the Regulations and consists in providing the Customer with a panel in the Online Store, enabling the modification of the data he provided during Registration, as well as tracking the status of orders and order history. The Customer who has registered may submit a request to delete the Seller's Customer Account, and in the event of a request to delete the Customer Account by the Seller, it may be deleted up to 14 days from the request.
6. The Newsletter service can be used by any customer who adds his e-mail address, using the registration form provided by the Seller on the Online Store website. After sending the completed registration form, the Customer receives an e-mail confirmation by the Seller to the e-mail address provided in the form. At this moment, an agreement for the provision of the Newsletter service by electronic means is concluded. During Registration, the Customer may also check the appropriate box in the registration form to subscribe to the Newsletter service. The Newsletter service consists in sending by the Seller, to the e-mail address, information about new products or services of the Seller. The newsletter is sent by the Seller to all Customers who have subscribed to the Newsletter. The newsletter sent to customers contains information about the sender of the message, subject, and information about the possibility and method of unsubscribing from the free Newsletter service. The Customer may at any time unsubscribe from the Newsletter by unsubscribing - by sending such a wish in response to the Newsletter message, or by activating the appropriate field in the Customer Account.
7. The service of placing opinions and comments consists in enabling the Seller, Customers with a Customer Account, to publish on the website of the Online Store adding their own opinions on the Goods offered by the Online Store. Resignation from the service of posting opinions and comments is possible at any time and consists in the Customer ceasing to post content in the Online Store.
8. The Seller is entitled to block access to the Customer Account and free services, if the Customer acts to the detriment of the Seller or other Customers, the Customer violates the law or the provisions of the Regulations, and if blocking access to the Customer Account and free services is justified by security reasons. . Blocking access to the Customer Account and free services for the above-mentioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services.


12 Responsibility of the Customer regarding the posted content


1. By posting content and making it available on the website of the Online Store, the customer disseminates content voluntarily. The posted content does not express the views of the Seller. The seller is not a provider of this content, but only provides appropriate ICT resources.
2. The customer declares that:
a) is entitled to use proprietary copyrights, industrial property rights and / or related rights to works, objects of industrial property rights (e.g. trademarks) and / or objects of related rights that make up the content;

b) placing and sharing as part of the services personal data, image and information about third parties took place legally, voluntarily and with the consent of the persons they concern;

c) consent to the access to the published content by other Customers and the Seller, as well as authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations;

d) agrees to compilations of works within the meaning of the Act on Copyright and Related Rights.

3. The Online Store customer is not entitled to:
a) posting, as part of using the services, personal data of third parties and disseminating the image of third parties without the consent or consent of a third party required by law;

b) posting advertising and / or promotional content as part of using the services.

4. It is forbidden for Clients to post, as part of using the services, content that could, in particular:
a) be published in bad faith, with the intention of infringing personal rights of third parties;

b) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secret or related to confidentiality obligations;

c) be offensive or constitute a threat to other people, contain vocabulary that violates good manners;

d) be contrary to the interests of the Seller;

e) otherwise violate the provisions of the Regulations, good manners, provisions of applicable law, social or moral norms.

5. If a notification is received in accordance with §13 of the Regulations, the Seller reserves the right to modify or delete the content posted by customers as part of their use of services, in particular with regard to content for which, based on reports from third parties or relevant authorities, it was found that they may constitute a violation of these Regulations or applicable law. The Seller also does not carry out ongoing control of the content posted in the Online Store.


6. The Customer agrees to the Seller's free use of the content posted by him as part of the Online Store.
7.The Customer, by placing any Content as part of the Online Store, in particular graphics, comments, opinions or statements on the Account or elsewhere in the Online Store, hereby grants the Seller a non-exclusive, free license to use, preserve, change, delete, supplement, perform publicly, public display, reproduction and dissemination (in particular on the Internet) of these Content.



13 Reporting a threat or violation of rights in the Online Store




1.  In a situation where the Customer or another person or entity considers that the content published on the Online Store violates their rights, personal rights, decency, feelings, beliefs, the principles of fair competition, a secret protected by law or on the basis of an obligation, it may notify the Seller of a possible violation by sending information to the Seller's e-mail address or the address of the Seller's registered office.


2.  The Seller, notified of a potential violation, takes immediate steps to remove the indicated content from the Online Store website.


14 Personal Data Protection




1.   The rules for the protection of Personal Data are set out in the Privacy Policy posted on the Online Store website.






15 Termination of the contract - not applicable to Contracts of sale


1.  Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to the rights acquired by the other party before the termination of the above-mentioned contract and the provisions below.
2.  The Customer, by performing the Registration in the Online Store, may terminate the contract for the provision of electronic services by sending an appropriate declaration of will to the Seller, using any means of distance communication, enabling the Seller to read the Customer's declaration of intent.
3.  The Seller terminates the contract for the provision of electronic services by sending to the Customer an appropriate declaration of will to the e-mail address provided by the Customer during Registration in the Online Store.


16 Final Provisions


1. The Seller shall be liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller shall be liable only in the event of deliberate damage and within the limits of actual losses incurred by the Customer being the Entrepreneur.
2. The content of the Regulations may be recorded by printing, saving on a carrier or downloading at any time from the Online Store website.
3. In the event of a dispute regarding the concluded Sales Agreement, the parties will endeavor to resolve the matter amicably. The law applicable to the settlement of any disputes arising from these Regulations is Polish law.

4. The Seller informs the Customer who is a Consumer about the possibility of using extrajudicial means of dealing with complaints and pursuing claims. The rules of access to these procedures are available at the offices or on the websites of entities authorized to out-of-court dispute resolution. They can be, for example, the Consumer Ombudsman or the Provincial Inspectorate of Trade Inspection - the list is available on the website of the Office of Competition and Consumer Protection.

The seller also informs that at the address http://ec.europa.eu/consumers/odr/ there is a platform of an online dispute resolution system between consumers and entrepreneurs at the EU level.

5. The Seller reserves the right to amend these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are implemented on the basis of the Regulations in force on the date of placing the order by the Customer. The new regulations apply from the date of publication on the website of the Online Store. In a situation where the Customer does not accept the new Regulations of the Online Store, he is obliged to notify the Seller about this fact, which will result in the termination of the contract in accordance with the provisions of §15 of the Regulations.
6. Agreements with the Seller are concluded in Polish.
7. The Regulations of the Online Store shall enter into force on 25/05/2018.


Privacy policy of the online store





1. This document sets out the rules for the processing and protection of personal data of the Customers of the Online Store available at www.sklep-galvet.pl
2. The owner of the Online Store and the administrator of personal data of Customers - natural persons - and users whose data is related to Galvet Sp. z o.o. Sowin 102, 48-316 Łambinowice NIP 7491002086, REGON 530969618, KRS 0000009829,
3. +48/774343005, e-mail trade@galvet.pl. hereinafter referred to as the Administrator and being also the Seller.
4.Personal data collected by the Administrator via the Online Store are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (Journal of Laws EU L No. 119, p. 1) (general regulation on data protection, GDPR) and other currently applicable, i.e. for the entire period of processing certain data, the provisions of the law on protection personal data. Personal data means information about an identified or identifiable natural person (hereinafter referred to as Personal Data). An identifiable natural person is a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name and surname, identification number, internet identifier, location data, one or more specific factors determining the physical, genetic, mental, economic, cultural or the social identity of a natural person.
5. The Administrator takes special care to respect the privacy of customers visiting his Online Store.


1 Type of data processed, purposes and legal basis




1.The administrator collects information on natural persons performing legal transactions not directly related to their activities, natural persons conducting business or professional activity on their own behalf and natural persons representing legal persons or organizational units that are not legal persons, to whom the law grants legal capacity, conducting on their own behalf business or professional activity, hereinafter referred to as clients.
2. The purposes of processing Customers' Personal Data by the Administrator are in particular:
a) account registration in the Online Store in order to create an individual account and manage this account. Legal basis - necessary to perform the contract for the provision of the Account service - art. 6 sec. 1 lit. b GDPR;

b) placing an order in the Online Store in order to perform the sales contract. Legal basis - necessary for the performance of the sales contract - art. 6 sec. 1 lit. b GDPR;

c) subscription to the Newsletter, in order to perform the contract the subject of which is a service provided electronically. Legal basis - consent of the data subject to perform the contract for the provision of the Newsletter service - art. 6 sec. 1 lit. a GDPR.

3. When registering an account for the Newsletter service in the Online Store, the Customer provides the following data:
a) e-mail address.

4. When placing an order in the Online Store, the Customer provides the following data:
a) e-mail address;

b) address data: zip code and city, country, street, house / flat number;

c) name and surname;

d) telephone number.

5. Entrepreneurs provide the above data and additionally:
a) The Entrepreneur's company name;

b) tax identification number.

6. When using the Newsletter service, the Customer provides the following data:
a) e-mail address;

b) telephone number.

7. When using the Online Store, additional information may also be downloaded, including: the IP address assigned to the Customer's computer or the external IP address of the Internet provider, domain, browser type, access time, type of operating system.
8. Navigational data may also be collected from the Customers, including information about links and references in which they decide to click or other activities performed in our Online Store. Legal basis - legitimate interest - art. 6 sec. 1 lit. f GDPR, enabling better use of services provided electronically.
9. In order to determine, investigate and enforce claims, some personal data provided by the Customer may also be processed as part of using the functionality, including: name, surname, data on the use of services, if the claims result from the manner in which the Customer uses services, other data necessary to prove the existence of the claim, including the extent of the damage suffered. Legal basis - legitimate interest - art. 6 sec. 1 lit. f GDPR, consisting in the determination, investigation and enforcement of claims and defense against claims in proceedings before courts and other state authorities.
10. Personal data collected by the Administrator are provided to him voluntarily in connection with concluded sales contracts or the provision of services via the Online Store, with the proviso that failure to provide the data specified in the forms in the Registration process prevents Registration and setting up a Customer Account, and in the situation of placing an order without registering a Customer Account, it will prevent the submission and implementation of the order.


2 Who can we transfer your data to and how long is it stored




1. The catalog of recipients of Personal Data processed by the Administrator results primarily from the scope of services used by the Customer. The Customer's personal data is provided to service providers used by the Administrator when running the Online Store. The Administrator's service providers to whom personal data are transferred, depending on contractual arrangements and circumstances, are subject to the Administrator's instructions as to the purposes and methods of processing this data - processors - or independently define the purposes and methods of their processing - administrators.
a) Entities



processors - the Administrator uses suppliers who process personal data only at the Administrator's request, and these include, among others, hosting service providers or ICT services, accounting services, providing marketing systems, systems for analyzing traffic in the Online Store, systems for analyzing the effectiveness of marketing campaigns, companies carrying out marketing campaigns, software servicing companies.

b) Administrators - The Administrator also uses suppliers who do not act solely on his command and set the goals and methods of using the Customers' personal data themselves. They provide electronic payment services and banking services.

2. Location - Service providers are based in Poland and other countries of the European Economic Area (EEA).
3. Customers' personal data is stored:
a) If the basis for the processing of personal data is the consent provided, the Customer's personal data is processed by the Administrator until the consent is revoked. After its cancellation, personal data is stored for a period corresponding to the period of limitation of claims that may be raised by the Administrator and which may be raised against him. Unless a specific provision provides otherwise, the limitation period is 10 years, and for claims for periodic benefits and claims related to running a business, it is 3 years.

b) If the basis for data processing is the performance of the contract, the Customer's personal data is processed by the Administrator as long as it is necessary to perform the contract. After this time, personal data is processed for a period corresponding to the period of limitation of claims. Unless specific provisions provide otherwise, the limitation period is 10 years, and for claims for periodic benefits and claims related to running a business, it is 3 years.

4. In the event of making a purchase in the Online Store, personal data may be transferred, depending on the Customer's choice, to the following entities in order to deliver products ordered in the Online Store by forwarding:
a) DPD Polska Sp. zoo. based in Warsaw;



b) PEKAES Sp. zoo. based in Błonie



c) Polish Corporation of Publishers and Distributors Spółka Jawna in Warsaw



d) InPost Paczkomaty Sp. z o.o. based in Krakow, providing delivery and service of the Paczkomaty post office box system.

5. In the event that the Online Store Customer selects payment via the payment system:
a) National Payment Integrator S.A. with headquarters in Poznań, ul. Święty Marcin 73/6, 61-808 Poznań.

b) Elavon Financial Services Designated Activity Company branch in Poland with its registered office in Warsaw, Puławska 17.02-515 Warsaw



6. Personal navigation data may be used to provide customers with better service, analyze statistical data and adapt the Online Store to the preferences of customers and to administer the Online Store.
7. If the Customer chooses the Newsletter subscription service, the Administrator will send information to his e-mail address or SMS messages to his mobile phone, containing commercial information about promotions, discounts, new products available in his Online Store.
8. In the event of a request being made to the Administrator, the data shall be made available, personal data shall be made available to authorized state authorities, in particular to organizational units of the prosecutor's office, the Police, the President of the Personal Data Protection Office, the President of the Office of Competition and Consumer Protection or the President of the Office of Electronic Communications.


3 Cookies and IP addresses




1. The cookies used by the Administrator are primarily used to optimize the service of visitors when using the Online Store and provide the opportunity to develop visit statistics for the presented products in the Online Store. These files are saved by the Administrator on the end device of the person visiting the Online Store, if the web browser allows it. Cookies usually contain the name of the domain they come from, their "expiry time" and an individual, randomly selected number identifying these files.
2. Two types of cookies are used:
a) Session cookies - after ending the browser session or turning off the computer, the saved information is deleted from the device's memory. The mechanism of session cookies does not allow the collection of any personal data and any confidential information from clients' computers;

b) Permanent cookies - they are stored in the memory of the Customer's end device and remain until they are deleted or expired. The mechanism of persistent cookies does not allow the collection of any personal data and any confidential information from the clients' computer.

3. The administrator uses own cookies for the purpose of:
a) authentication of the Customer in the Online Store and providing him with a Customer session after logging in to the Customer Account;

b) anonymous statistics and analyzes that help to understand how Customers use the Online Store.

4. The administrator uses external cookies for the purpose of:
a) collecting static data via Google Analytics analytical tools - external cookie administrator: Google Inc. based in the USA;

b) presenting advertisements from Google AdSense - external cookie administrator: Google Inc. based in the USA;

c) promoting the Online Store on Facebook.com - external cookie administrator: Facebook Inc based in the USA or Facebook Ireland based in Ireland;



5. The cookie files mechanism is completely safe for the computers of the Online Store Customers. The customer may independently and at any time change the settings for cookies, specifying the conditions for their storage and access to their device via cookies. The changes to the settings in question can be made by the Customer using the web browser settings. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform about each posting of Cookies on the Customer's Device. Detailed information on the possibilities and methods of handling cookies is available in the web browser settings. Blocking cookies may affect some of the functionalities available in the Online Store.
6. The administrator may collect the clients' IP addresses. The IP address is the number assigned to the computer of the person visiting the Online Store by the Internet Service Provider. The IP address is used by the Administrator when diagnosing technical problems with the server, creating statistical analyzes and improving the Online Store.
7. The Online Store contains links and links to other websites on the Internet and the Administrator is not responsible for the privacy protection rules applicable on these websites.